It is the purchaser’s responsibility to ensure all goods delivered to secure addresses (e.g. apartments and units) will be received by the recipient. Alternatively, Florette will contact the recipient to arrange appropriate delivery time. All unsuccessful deliveries will result in the goods returned to Florette incurring additional fees to the purchaser. Collection of goods from Florette is available or the redelivery of goods. The redelivery of goods will incur an additional delivery fee to the purchaser.
Florette uses multiple reputable courier companies to deliver physical goods. Deliveries are processed promptly upon receipt of full payment. Delivery times may vary depending on the delivery company chosen. Florette is not responsible for goods that are either damaged in transit or not received. Florette should be notified immediately of damaged or lost goods. Replacement of damaged or lost items is made at the discretion of Florette.
Cut off times
Florette offers next-day delivery for any orders placed before 12pm the day prior. Alternatively, if you would like your flowers to be delivered on short notice, please call us on 03 4202 2126. We are also happy to take any orders as far in advance as you wish, simply order your flowers online or by contacting our team at firstname.lastname@example.org and we will be sure to organise beautiful blooms that can be delivered anywhere across Greater Geelong, The Bellarine & Surf Coast.
Request special delivery instructions for your delivery
Please include with notes on your order, or contact us on 03 4202 2126 email@example.com